Privacy Policy

1. Information We Collect

Information You Provide

• Account Information: Name, email address, username, and password when you create an account.
• Artist Profile Information: Stage name, biography, profile photos, banner images, social media links, and genre information.
• Payment Information: Payment details are processed securely through Stripe. We do not store full credit card numbers on our servers.
• Content You Upload: Music files, videos, images, merchandise listings, and Drops (posts).
• Communications: Support tickets, messages, and any other communications with us or other users.

Information Collected Automatically

• Device Information: Browser type, operating system, device type, and unique device identifiers.
• Usage Data: Pages visited, features used, time spent on the Platform, and interaction patterns.
• IP Address: Your IP address and approximate geographic location.
• Cookies and Similar Technologies: Information collected through cookies, pixels, and similar technologies (see Section 4).

Information from Third Parties

• Social Login Providers: If you sign in using Google, Facebook, or Apple, we receive basic profile information from those services.
• Payment Processors: We receive transaction data and payment status from Stripe.

2. How We Use Your Information

We use the information we collect to:

• Provide and Improve the Platform: Operate, maintain, and enhance Q the Music's features and services.
• Process Transactions: Facilitate purchases, process payouts to artists, and manage subscriptions.
• Communicate with You: Send updates, notifications, support responses, and (with your consent) marketing communications.
• Personalize Your Experience: Provide personalized recommendations, discover content, and customize your feed.
• Ensure Security: Protect against fraud, unauthorized access, and other security threats.
• Comply with Legal Obligations: Meet legal requirements, respond to legal processes, and enforce our Terms.
• Support the Hue Logan Foundation: Calculate and distribute the 5% of platform revenue that supports emerging artists and music education.

3. How We Share Your Information

We Share Information With:

• Payment Processors: Stripe receives necessary information to process transactions and payouts.
• Cloud Service Providers: Hosting, storage, and infrastructure providers that help us operate the Platform.
• Analytics Providers: Services that help us understand how the Platform is used and how to improve it.
• Legal Authorities: When required by law, court order, or government request, or to protect rights and safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets (users will be notified).

We Do NOT:

• Sell your personal information to third parties.
• Share your email address with third-party marketers without your consent.
• Provide your financial details to anyone except our payment processor (Stripe).

Public Information

Please be aware that:

• Artist profiles, uploaded content, and Drops are public by default.
• Comments on videos and other public interactions are visible to other users.
• Listeners can control the visibility of their profiles in account settings.

4. Cookies & Tracking

We use cookies and similar technologies to enhance your experience on Q the Music.

Types of Cookies We Use

• Essential Cookies: Required for the Platform to function (authentication, security, load balancing).
• Functional Cookies: Remember your preferences and settings.
• Analytics Cookies: Help us understand how users interact with the Platform so we can improve it.

Managing Cookies

Most browsers allow you to control cookies through settings. You can:

• Block all cookies
• Delete existing cookies
• Allow only certain cookies

Note that blocking essential cookies may prevent you from using certain features of the Platform.

Third-Party Cookies

Some third-party services we use (such as analytics providers) may set their own cookies. These are governed by the respective third party's privacy policies.

5. Data Retention

• Active Accounts: We retain your data while your account is active.
• After Deletion: When you delete your account, personal data is removed within 30 days, except where we are required to retain it for legal, tax, or compliance purposes.
• Content: Uploaded content is removed from public view immediately upon deletion. Cached copies may take additional time to clear.
• Transaction Records: Financial records may be retained for up to 7 years for tax and legal compliance.
• Anonymized Data: We may retain anonymized, aggregated data that cannot identify you for analytical purposes.

6. Data Security

We take data security seriously and implement multiple measures to protect your information:

• Encryption in Transit: All data transmitted between your device and our servers is encrypted using HTTPS/TLS.
• Secure Password Storage: Passwords are hashed using industry-standard algorithms and are never stored in plain text.
• PCI Compliance: Payment data is handled by Stripe, a PCI DSS compliant payment processor.
• Regular Security Reviews: We conduct regular security assessments and updates.
• Access Controls: Employee access to user data is limited and logged.

Important: No system is 100% secure. We encourage you to use a strong, unique password and enable two-factor authentication when available.

7. Your Rights & Choices

You have the following rights regarding your personal data:

You Can:

• Access Your Data: Request a copy of the personal data we hold about you.
• Correct Inaccurate Information: Update or correct your personal information through your account settings or by contacting us.
• Delete Your Account: Delete your account and associated data at any time.
• Export Your Data: Request a portable copy of your data.
• Opt Out of Marketing: Unsubscribe from marketing emails using the link in any email or through your account settings.
• Manage Cookie Preferences: Control cookies through your browser settings.

How to Exercise Your Rights

To exercise any of these rights, please contact us at privacy@qthemusic.app or visit our Contact page. We will respond to your request within 30 days.

8. Children's Privacy

• Q the Music is not intended for children under 13 years of age.
• We do not knowingly collect personal information from children under 13.
• If we discover that we have collected data from a child under 13, we will delete it promptly.
• Users must be at least 18 years old to sell content or receive payouts.

If you believe a child under 13 has provided us with personal information, please contact us immediately at privacy@qthemusic.app.

9. International Users

Q the Music is based in the United States. If you access the Platform from outside the US:

• Your data will be transferred to and processed in the United States.
• By using the Platform, you consent to this data transfer.
• We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Economic Area.

If you are in the EEA or UK, you may have additional rights under GDPR. Contact us to exercise these rights.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Your CCPA Rights:

• Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You can request deletion of your personal information, subject to certain exceptions.
• Right to Opt Out: You can opt out of the "sale" of your personal information. Note: We do not sell personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

How to Submit a Request

To exercise your CCPA rights, please:

• Email us at privacy@qthemusic.app
• Visit our Contact page

We will verify your identity before processing your request. You may designate an authorized agent to make a request on your behalf.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes:

• We will update the "Last Updated" date at the top of this page.
• For material changes, we will notify you via email or a prominent notice on the Platform.
• Your continued use of Q the Music after changes take effect constitutes acceptance of the revised policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

For privacy questions, concerns, or requests, please contact us: